Meltdown/SPECTRE vulnerabilities

We are endeavouring to deal with the vulnerabilities as quickly as possible, but in a controlled fashion with minimal impact to our clients.

We have been applying and will continue to apply software and operating system updates when they are released by Microsoft and/or our Anti-Virus suppliers.

We will apply any BIOS and firmware patches soon after they are released by the hardware suppliers. However, as these primarily affect our core servers which host multiple client virtual machines, this requires careful planning to minimise the impact and risk to our clients. We will announce any significant planned maintenance periods by direct email and through this page.

Clients may be aware that the mitigation measures required to address this vulnerability are likely to impact on performance by between 5% and 30%. Please do let us know if you feel any impact. It is possible that some systems may require increased CPU/memory allocations to achieve acceptable performance for end users.