Hosting Service Status

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Planned Maintenance - Monday 23rd Nov 2020 23:30-23:59

We are making some planned network changes between the hours of 23:30-23:59 on Monday 23rd Nov 2020. The changes are part of an improvement to performance and resilience within our network infrastructure. The at risk period is 23:30 until 01:30 the... read more
 

Planned Maintenance Tuesday 24 November 2020 06:30-07:30 on PostgreSQL database server 12

For expansion of storage for large databases, and conversion of storage from vhd to vhdx to increase performance and enable dynamic resizing in future.

Planned Maintenance 19th November 22:00 Hrs - 23:59 Hrs

We are installing some new network equipment in our London rack on 19th November starting 22:00 Hrs. The work is required as part of our continual improvement to security, performance and resilience. While during this change, the live portion of... read more
 

Planned Maintenance (14th September 22:00Hrs - Tuesday 15th September 02:00 Hrs)

Planned Maintenance (14th September 22:00Hrs - Tuesday 15th September 02:00 Hrs) We are carrying out emergency maintenance work on our windows cluster during the following periods: Monday 14th September 22:00Hrs - Tuesday 15th September 02:00... read more
 

Planned Maintenance (Friday 11th September 23:00 - Saturday 12th September 01:00 Hrs)

We are carrying out emergency maintenance work on our windows cluster during the following periods: Friday 11th September 23:00 - Saturday 12th September 01:00 Hrs ( 2 Hours ) This emergency work is required to resolve an outstanding issue and ... read more
 

Planned Maintenance (Tuesday 4th July 00:00 - 01:00 Hrs)

We are carrying out emergency maintenance work on our windows cluster during the following periods: Tuesday 4th July 00:00 - 01:00 Hrs This work is expected to involve a 15-minute outage for the majority of hosted clients VPS'/VM's, however we ... read more
 

Planned Network Maintenance (Thursday 9th March 05:00 - 05:05 Hrs)

We are carrying out essential maintenance work on our firewall cluster during the following periods: Thursday 9th March 05:00 - 05:05 Hrs This maintenance work should be non-intrusive and not interrupt any client services. There is, however,... read more
 

Intermittent Connectivity Issues Reported

12:48 Hrs 09/06/2020 Identified Some BT and Vodafone customers, including customers ISPs who may use those networks for their outbound routing, may have experienced some brief connectivity issues to our services this morning. This problem... read more
 

Maintenance of mapping services 8th June 2020

We will be undertaking a transfer of Ordnance Survey base mapping services onto a new server at 07:00 8th June 2020. This may cause an outage in mapping services for a short time. Our OpenStreetMap services are unaffected.

Planned Maintenance Friday 22/05/2020 06:00hrs until 08:00hrs

We have some planned maintenance at 06:00hrs until 08:00hrs hours on 22/05/2020 which will affect a small group of customer VPS VMs. We have contacted the affected clients directly to inform them of this maintenance. Thank you. read more
 
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