UPDATE: Database connectivity issues - 9th Sept. 2019

Following consultation with DELL engineer we have applied a number of software and configuration changes to system in question, however we need to reboot this system for the change to take effect. Therefore we will be rebooting the system at 8pm... read more
 

Database connectivity issues - 9th Sept. 2019

An intermittent problem with one of the systems in the Exegesis VIRTUS datacentre has emerged over the weekend. This is causing occasional short periods of interruption to database connectivity, which in turn potentially causes errors in hosted... read more
 

COMPLETED - Planned Maintenance - Wednesday July 24th

We have successfully completed the planned maintenance, and all applications and websites are now available again.

If you experience any problems with your application or websites please contact us soon as possible.

Planned Maintenance - Wednesday July 24th 6pm - approx. 9pm

Due to essential maintenance being carried out in our datacentre a number servers/services will be unavailable from 6pm to approx. 9pm on Wednesday 24th July. You will have received an email notification if any of your services or systems are on... read more
 

COMPLETED - Major infrastructure upgrades 9th-10th March 2019

We have successfully completed the infrastructure upgrade, and all applications and websites are now available again.

If you experience any problems with your application or websites please contact us soon as possible.

Planned Maintenance on Web-13 this evening (7th March 2019) from 10pm

We are planning to carry out some planned maintenance work on Web-13 this evening (7th March 2019) from 10pm. It is expected that the downtime will be limited to less than 1 hour. The websites/services affected are as follows: PigAssist... read more
 

Major infrastructure upgrades 9th-10th March 2019

We are undertaking a significant upgrade of our hosting infrastructure to increase capacity and performance. Specifically this involves installing more RAM, faster network cards, and faster storage with additional capacity. The work will be... read more
 

Core 3 Hyper V server - RESOLVED

The Core server has now completed applying updates. The individual virtual machines on it are starting up and are now available or will be shortly. The server (and its various VMs) maybe slightly sluggish for teh next 30-60 mins as everything... read more
 

Core 3 Hyper V server update

It appears that a regular restart of the server caused it to try and apply microsoft security updates. For some reason this failed and the server stalled. We have now managed to get the server to restart correctly and it is currently starting up... read more
 

Problem with CORE 3 Hyper V Server

This server went offline at 8:33am this morning (Sunday 11/11/2018).  This will effect all sites hosted on it.

We are actively investigating the cause and will provide more information as we can.

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