Planned Maintenance - Tuesday 2nd March 2021 18:00-20:00

We are carrying out a physical memory update to one of our clustered hypervisor host servers this evening. This change carries an element of risk. We do not anticipate any downtime for any customer VMs. While we carry out this work within the... read more
 

Planned Maintenance - Monday 22nd February 2021 18:00-22:00

We are carrying out a physical memory update to two of our hypervisor host servers this evening. This change carries an element of risk. We do not anticipate any downtime for any customer VMs. While we carry out this work within... read more
 

Planned Maintenance - Wednesday 27th January 2021 05:00-06:00

We are carrying out a BIOS Security update to one of our hypervisor host servers on Wednesday morning. This change carries an element of risk. While we carry out this work, a small percentage of our customers may experience an interruption to... read more
 

Planned Maintenance - Friday 11th December 2020 20:00-23:59

We are working on improvements to our firewall cluster this evening and there will be a period where we are "at-risk" between 20:00-23:59. We do not anticipate any interruption to our services, however the change does carry a risk and during the... read more
 

Planned Maintenance - Thursday 10th December 2020 20:00-23:59

We are working on improvements to our firewall cluster this evening and there will be a period where we are "at-risk" between 20:00-23:59. We do not anticipate any interruption to our services, however the change does carry a risk and during the ... read more
 

Planned Maintenance - Monday 23rd Nov 2020 23:30-23:59

We are making some planned network changes between the hours of 23:30-23:59 on Monday 23rd Nov 2020. The changes are part of an improvement to performance and resilience within our network infrastructure. The at risk period is 23:30 until 01:30 the... read more
 

Planned Maintenance Tuesday 24 November 2020 06:30-07:30 on PostgreSQL database server 12

For expansion of storage for large databases, and conversion of storage from vhd to vhdx to increase performance and enable dynamic resizing in future.

Planned Maintenance 19th November 22:00 Hrs - 23:59 Hrs

We are installing some new network equipment in our London rack on 19th November starting 22:00 Hrs. The work is required as part of our continual improvement to security, performance and resilience. While during this change, the live portion of... read more
 

Planned Maintenance (14th September 22:00Hrs - Tuesday 15th September 02:00 Hrs)

Planned Maintenance (14th September 22:00Hrs - Tuesday 15th September 02:00 Hrs) We are carrying out emergency maintenance work on our windows cluster during the following periods: Monday 14th September 22:00Hrs - Tuesday 15th September 02:00... read more
 

Planned Maintenance (Friday 11th September 23:00 - Saturday 12th September 01:00 Hrs)

We are carrying out emergency maintenance work on our windows cluster during the following periods: Friday 11th September 23:00 - Saturday 12th September 01:00 Hrs ( 2 Hours ) This emergency work is required to resolve an outstanding issue and ... read more
 
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