Intermittent Connectivity Issues Reported

12:48 Hrs 09/06/2020 Identified Some BT and Vodafone customers, including customers ISPs who may use those networks for their outbound routing, may have experienced some brief connectivity issues to our services this morning. This problem... read more
 

Maintenance of mapping services 8th June 2020

We will be undertaking a transfer of Ordnance Survey base mapping services onto a new server at 07:00 8th June 2020. This may cause an outage in mapping services for a short time. Our OpenStreetMap services are unaffected.

Planned Maintenance Friday 22/05/2020 06:00hrs until 08:00hrs

We have some planned maintenance at 06:00hrs until 08:00hrs hours on 22/05/2020 which will affect a small group of customer VPS VMs. We have contacted the affected clients directly to inform them of this maintenance. Thank you. read more
 

Planned Maintenance Wednesday 06/05/2020 06:30-07:00hrs

We have some planned maintenance at 06:30 hours on 06/05/2020 which will affect our main ESDM.co.uk website.  This should last no longer than 30 minutes.

Thank you.

Planned Maintenance Saturday 25th April 2020 from 04:00 - 06:00

We need to work on a portion of our infrastructure and some of our services will be unavailable during the following period: Saturday 25th April 2020 from 04:00 - 06:00 Thank you for your co-operation while we complete this maintenance. read more
 

Planned Network Maintenance in London Data Centre (Friday 6th March 23:00 - Sunday 8th March 06:00)

Our 3rd party data centre service supplier are carrying out essential maintenance work on their network during the following periods: Friday 6th March 23:00 - Saturday 7th March 06:00 Sunday 8th March 00:00 - 06:00 This maintenance work... read more
 

Service outage for *.esdm.co.uk 6th January 2020

Due to an outage at our Internet Service Provider, all services running under *.esdm.co.uk were inaccessible from around 18.30 to 20.00 6th January 2020. We investigated immediately and traced the fault to our ISP, who confirmed it was part of a... read more
 

RESOLVED: Database connectivity issues - 9th Sept. 2019

Following the work done in conjunction with the Dell engineer and subsequent server reboot, the problems appears to be resolved and there have been no further issues.

UPDATE: Database connectivity issues - 9th Sept. 2019

Following consultation with DELL engineer we have applied a number of software and configuration changes to system in question, however we need to reboot this system for the change to take effect. Therefore we will be rebooting the system at 8pm... read more
 

Database connectivity issues - 9th Sept. 2019

An intermittent problem with one of the systems in the Exegesis VIRTUS datacentre has emerged over the weekend. This is causing occasional short periods of interruption to database connectivity, which in turn potentially causes errors in hosted... read more
 
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