Service interruption to London data centre

29th October 2015 01:18 - 10:09
The service interruption to our London data centre this morning was caused by a power supply failure to a number of network elements. As soon as the power supply issue was resolved connection to the servers was re-established. We will soon be... read more
 

C1-Web-10 temporary monitoring failure

We received alerts that C1-Web-10 web server was offline, but the sites running on it were not reporting any failures. It appears the monitoring software itself had failed to re-start properly after a reboot for Windows updates. A re-start of the... read more
 

Mapping services interruption early morning of 20th July

Some of our mapping services were compromised this morning, either responding very slowly or not at all. It appears that insufficient memory was allocated to the server following a restart for Windows updates. A manual restart of the server resolved ... read more
 

Services from ESDM-WEB-07 restored

All sites and services from ESDM-WEB-07 have been restored apart from SHINE (awaiting action by 3rd party). Affected services have been moved to another web server (C1-WEB-HBSMRGW) while we investigate the issues. The ESDM-WEB-07 server has... read more
 

Downtime affecting sites on ESDM-WEB-7

An unknown issue is preventing ESDM-WEB-7 from connecting to the network after a restart. The following sites/systems are affected: Documentation sites: Hbsmrdocumentation.esdm.co.uk Librarylinkdocs.esdm.co.uk Maplinkdocs.esdm.co.uk... read more